This privacy notice sets out how African Star Tours Ltd, registered at 21 Tregantle Walk, Swindon, SN3 3PF and incorporated in the United Kingdom, and its associated trading names, protects the privacy of your personal information.
We recognise and acknowledge the importance of your personal data and are committed to respecting your privacy and protecting your personal information.
Our Data Protection Officer is Sarah Hennessy and she can be contacted on firstname.lastname@example.org
1. What information do we collect and why?
2. How will we collect this information?
We usually collect your personal data from the information you submit during your relationship with us. The above data may be collected from the following sources:
In some circumstances, it may be necessary for us to collect personal information about you from a third party. This includes where a person makes a travel booking on your behalf which includes travel arrangements to be used by you (e.g. a family or group booking or a travel booking made for you by your employer). Where this occurs, we will rely on the authority of the person making the travel booking to act on behalf of any other traveller on the booking.
Where you make a travel booking on behalf of another person (e.g. a family or group booking or a travel booking made for an employee), you agree you have obtained the consent of the other person for us to collect, use and disclose the other person's personal information in accordance with this Notice.
3. What do we use your personal data for and what is the lawful basis for doing so?
3.2 Legitimate interest
3.3 With your consent
In specific situations, we can collect and process your data with your consent. For example, when you agree to receive email newsletters, your personal information may be used, with your explicit consent, to send you relevant promotional fares.
4. With whom do we share your personal data?
We may share your information with the following entities:
5. For how long do we keep your personal data on file?
Personal data is retained as long as is necessary, for the purpose that it was originally obtained. This means:
6. Your rights
Below is a list of the rights that you have regarding the personal information that we process. You have the right to;
If you wish to exercise any of the above rights, please contact us on email@example.com providing details of your request.
If you are dissatisfied with our data processing activities, you have the right to complain to the Information Commissioners Office (ICO) https://ico.org.uk/concerns/
7. IP addresses
When you visit our website, use any of our mobile applications or open communications from us, our servers may record data regarding your device and the network you are using to connect with us, including your IP address.
We collect your Internet Protocol ("IP") addresses to track and aggregate non- personal data. For example, to monitor the device, browser utilised and geographic locations from where customers and visitors navigate our site.
8. Tracking Technologies / Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Last updated: 25th April 2019
"The entire family has had the best safari experience imaginable. The hotels were fantastic and our driver was outstanding throughout and everything was seamless. We saw many animals including a giraffe drinking from our lodge swimming pool which was unique in itself! As you said it was a stunning place with such lovely people. I will be sure to recommend your business and will be in touch should another trip be on the cards."
DESAI - Private Tanzania Tour
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